1. Introduction
Welcome to OPPS (“we”, “our”, “Services”, “Website”, “App”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and use https://app.opps.ae. By using our Website, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy.
2. Information We Collect
We collect both personal and general information:
- Personal Information: When you register, update information, make purchases, participate in promotions, or contact us, we collect details such as your name, address, phone number, email address, and payment information.
- General Information: We gather data from your visits, including IP address, browser type, pages viewed, and other browsing information. This general information does not personally identify you and helps us improve our services.
- Payment Data: Payment details provided during transactions are securely processed by our payment gateway partners and are not shared with third parties.
- Information from Other Sources: We may receive information about you from other sources, such as business partners and service providers, and combine it with data we already have about you.
3. How We Use Your Information
Your personal information helps us provide and improve our services, communicate with you, personalize your experience, and fulfill your requests. We may use your information to:
- Provide Services: Manage your account, process transactions, and offer customer support.
- Improve Services: Analyze usage and trends to enhance our offerings.
- Communicate: Send updates, promotional materials, and respond to inquiries.
- Marketing: Send you information about promotions, offers, and events with your consent.
- Legal Compliance: Ensure compliance with legal obligations and protect rights, property, or safety.
4. Sharing Your Information
We may share your personal information in the following circumstances:
- Service Providers: With third-party service providers for IT services, data analysis, email delivery, hosting, and customer service.
- Business Partners: To offer promotions or services.
- Legal Compliance: To comply with legal obligations or protect rights, property, or safety.
- Affiliates: With our affiliates, who are required to honor this Privacy Policy.
5. Data Security
We employ various security measures to protect your personal information. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the Internet or electronic storage is entirely secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information and password.
6. Your Rights
You have the right to:
- Access: Request access to your personal information.
- Correct: Rectify any inaccuracies.
- Delete: Request deletion of your data.
- Restrict: Limit the processing of your data.
- Object: Object to the processing of your information.
- Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, contact us at info@opps.ae.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. We keep and use your data to comply with legal obligations, resolve disputes, and enforce our agreements. Usage data is retained for internal analysis purposes and generally kept for a shorter period unless needed for security or functionality improvements.
8. International Data Transfers
Your information may be transferred to and processed in countries outside of your own. We take steps to ensure your data is protected in accordance with this Privacy Policy. By submitting your information, you consent to such transfers.
9. Children’s Privacy
Our Services are not intended for individuals under the age of eighteen (18). We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a minor, we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website, and your continued use of the Services indicates acceptance of the updated terms. We encourage you to review the Privacy Policy regularly for any updates.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at info@opps.ae.